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12.2 E-Business Suite Applications DBA Users Cannot Access Forms Due To Home Page Error " You have encountered an unexpected error. Please contact the System Administrator for assistance" (Doc ID 1948274.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Oracle Applications DBA - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

1) When attempting to login to E-Business Suite 12.2 the following error is displayed:

"Error Page You have encountered an unexpected error. Please contact the System Administrator for assistance. "

2) Attempts to access forms also fails, the connections fail.

3) Refreshing the page once logged in enables navigation to continue normally.

4) The error is not IE9 specific.The error is reproducible on at least IE8, IE9, Firefox 24.4 & Chrome34.

 

Changes

 Upgraded to 12.2.4

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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