12.2 E-Business Suite Applications DBA Users Cannot Access Forms Due To Home Page Error " You have encountered an unexpected error. Please contact the System Administrator for assistance"

(Doc ID 1948274.1)

Last updated on FEBRUARY 05, 2018

Applies to:

Oracle Applications DBA - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite R12 Applications DBA,

When logged in to 12.2 there is an error displayed on the home page:

"Error Page You have encountered an unexpected error. Please contact the System Administrator for assistance. "

Attempts to access forms also fails.

Connections to Forms fail.

Refreshing the page once logged in enables navigation to continue normally.

The error is not IE9 specific.

The error is reproducible on at least IE8, IE9, FF24.4, Chrome34.

Changes

 Upgrade to 12.2.4.

Cause

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