"NullPointerException" Exception on Tracking Event When Times Provided are Infeasible (Doc ID 1948358.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.3.1 to 6.3.7 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When sending in a tracking event, the shipment is not updated with the new times. The following Exception is seen if the time that is being sent in through the XML is greater than 14 days from the late delivery time on the order, as a result we are unable to retrieve a valid calendar day data and throw an error.

java.lang.NullPointerException
at glog.optimization.scheduling.ByDayScheduler.forwardDrive(ByDayScheduler.java:1000)
at glog.optimization.scheduling.ByDayScheduler.drivePossibleStartTimesFromFirst(ByDayScheduler.java:568)
at glog.optimization.scheduling.ByDayScheduler.findStartTimesAndDriveForBestResult(ByDayScheduler.java:484)
at glog.optimization.scheduling.ByDayScheduler.drive(ByDayScheduler.java:280)
at glog.business.rateservicescheduling.RateServiceDriveEngine.drive(RateServiceDriveEngine.java:128)
at glog.business.rateservicescheduling.RateServiceEngine.drive(RateServiceEngine.java:236)
at glog.business.action.ShipmentExecutionActionExecutor.setShipmentActualStopTimes(ShipmentExecutionActionExecutor.java:744)
at glog.business.session.ShipmentExecutionActionSessionBean.setShipmentActualStopTimes(ShipmentExecutionActionSessionBean.java:144)
at glog.business.session.ShipmentExecutionActionSessionServerSideEJBWrapper.setShipmentActualStopTimes(ShipmentExecutionActionSessionServerSideEJBWrapper.java:157)
at glog.business.session.ShipmentExecutionActionSessionServerSideEJBWrapper_idwxv7_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
at glog.business.session.ShipmentExecutionActionSessionServerSideEJBWrapper_idwxv7_EOImpl.setShipmentActualStopTimes(Unknown Source)
at glog.server.executionapi.servprov.shipmentstatus.ShipmentStopSchedule.updateActual(ShipmentStopSchedule.java:250)
at glog.server.agent.business.shipment.UpdateTimes.execute(UpdateTimes.java:68)
at glog.server.agent.ActionWorkflow.execute(ActionWorkflow.java:49)
at glog.server.workflow.WorkflowSessionBean.execute(WorkflowSessionBean.java:64)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper.execute(WorkflowSessionServerSideEJBWrapper.java:38)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
at glog.server.workflow.WorkflowSessionServerSideEJBWrapper_61kh96_EOImpl.execute(Unknown Source)
at glog.server.workflow.WorkflowManager.execute(WorkflowManager.java:352)
at glog.server.workflow.Trigger.trigger(Trigger.java:122)
at glog.util.event.MemoryEventQueueRunnable.processEvent(MemoryEventQueueRunnable.java:145)
at glog.util.event.MemoryEventQueueRunnable.run(MemoryEventQueueRunnable.java:100)
at glog.util.event.EventThread.run(EventThread.java:86)
at java.lang.Thread.run(Thread.java:662)

Cause

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