Customer Account Details Returns Error - You Have Encountered An Unexpected Error. JBO-25058: Definition Category of Type Attribute Not Found in ArCustInfoVO1
(Doc ID 1948639.1)
Last updated on JUNE 19, 2023
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Customers Module
You are attempting to go to the Details, in the Customer Accounts tab, and receive the following error:
ERROR ----------------------- You have encountered an unexpected error. Please contact the System Administrator for assistance.
Error details has the following details.
oracle.apps.fnd.framework.OAException: oracle.jbo.NoDefException: JBO-25058: Definition Category of type Attribute not found in ArCustInfoVO1 at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247) at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3247) at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3042) at _OA._jspService(_OA.java:228) at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)
Steps to Reproduce: Responsibility: Receivables Navigation: Customers > Customers 1. Query customer and click on go. 2. Click on the customer 3. In the Accounts tab, click on the Details
Cause
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!