Customer Account Details Returns Error - You Have Encountered An Unexpected Error. JBO-25058: Definition Category of Type Attribute Not Found in ArCustInfoVO1 (Doc ID 1948639.1)

Last updated on JUNE 19, 2023

Applies to:

Symptoms

On : 12.1.3 version, Customers Module

You are attempting to go to the Details, in the Customer Accounts tab, and receive the following error:

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Error details has the following details.

oracle.apps.fnd.framework.OAException: oracle.jbo.NoDefException:
JBO-25058: Definition Category of type Attribute not found in
ArCustInfoVO1 at
oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1247)
at
oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3247)
at
oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3042)
at _OA._jspService(_OA.java:228) at
com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379) at
oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594) at
oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518) at
javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at
com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:713)

Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customers > Customers
1. Query customer and click on go.
2. Click on the customer
3. In the Accounts tab, click on the Details

Cause

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