HTTP 404 Error Generated Trying to Display Images via HTTPS (Doc ID 1950042.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Transportation Management - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

After re-installing OTM and updating the DocumentRoot directory in the httpd.conf file user can access custom images, but if the instance is changed to use HTTPS the custom images can not be accessed and a 404 error is received.

10.122.25.75 - - [01/Dec/2014:14:36:22 -0500] "GET /images/custom/Oracle_3d_v3.jpg HTTP/1.1" 404 213

The same file can be successfully accessed via http.

10.122.25.75 - - [01/Dec/2014:14:36:10 -0500] "GET /images/custom/Oracle_3d_v3.jpg HTTP/1.1" 304 -


Cause

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