Information Only Exceptions Are Stopping To Do Ship Confirm

(Doc ID 1955909.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


During the ship confirm process, it is noticed that one of the delivery did not get shipped successfully due to the exception WSH_BATCH_MESSAGE - "The initial pick-up date of 23-NOV-2014 for delivery 37192 does not match the shipping and/or carrier calendar, The nearest valid date is 24-NOV-2014.'' (seeded Exception)

We verified that the above exception is defined as "Information Only" but still system did not allowed to do ship confirm automatically after picking.

1. Is this a standard process that even Information Only exception will not allow to automatically ship confirm?

2. Can we disable this seeded exception "WSH_BATCH_MESSAGE"? If yes, then will there be any effect on any other transactions?


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