Punchout Attempt Returns 701 Misc Login Failures and 400 Response From Supplier (Doc ID 1957006.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle iProcurement - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

In 11.5.10.2 or R12 iProcurement
CXML punchout from iProcurement to CXML supplier gets error 701 and 400 and the punchout is not successful as a result.

ERROR

Error Code: 701 Misc Login Failures
Login failed : unable to get supplier login url from login response
Return Code: 400
Return Message: The submitted request was not understood as a valid B2BXML message. Resubmission of this message will continue to fail.
Supplier Login URL: https://supplier.com/invoke/B2BDirect.Entry/processDocument
Supplier ID : 123
Supplier Name : Generic Supplier
Supplier Admin :
Login Request XML:

STEPS TO REPRODUCE

1. Set up direct punchout cXML catalog to the supplier.
2. Navigate to iProcurement
3. Attempt to punchout to supplier
- get the error
4. Verify the following profile settings are correct
The following are site level values:
POR: CA Certificate File Name /.../iAS/Apache/Apache/conf/ssl.crt/ca-bundle.crt
POR : Proxy Server Name
POR : Proxy Server Port

Cause

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