Service Contracts Main Billing Program Fails With "User Defined Exception"
Last updated on JULY 04, 2016
Applies to:Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
Service Contracts Main Billing program completes with warning and shows the following message in log:
Calculate Price Error E
OKS_BILLING_PUB.Calculate_bill => MAIN LINE EXCEPTION RAISE User-Defined Exception
STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:
1. Take a contract in Active status
2. Run main billing (with preview mode = Yes or No) and look at the log file and output file
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