When Try To Open Timecard Approval Request Notification, Get Error "java.sql.SQLException: ORA-01403: no data found " (Doc ID 1961951.1)

Last updated on JULY 15, 2016

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Timecard Approval

When attempting to open timecard approval notification, the following error occurs.

Error Page
You have encountered an unexpected error. Please contact the System
Administrator for assistance. Click 'here' for exception details.

Exception Details.
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-01403: no data found
 ORA-06512: at "APPS.HXC_ALIAS_UTILITY", line 1190
 ORA-06512: at "APPS.HXC_ALIAS_TRANSLATOR", line 1049
 ORA-06512: at "APPS.HXC_SELF_SERVICE_TIMECARD", line 3626
 ORA-06512: at "APPS.HXC_SELF_SERVICE_TIMECARD", line 4549
 ORA-06512: at "APPS.HXC_SELF_SERVICE_TIMECARD", line 4793
 ORA-06512: at line 2
 at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
 at oracle.apps.hxc.selfservice.timecard.Timecard.(Timecard.java:1776)
 at oracle.apps.hxc.selfservice.timecard.webui.TimecardCO.processRequest(TimecardCO.java:398)
 ...etc...
 ## Detail o ##
 java.sql.SQLException: ORA-01403: no data found
 ORA-06512: at "APPS.HXC_ALIAS_UTILITY", line 1190
 ORA-06512: at "APPS.HXC_ALIAS_TRANSLATOR", line 1049
 ORA-06512: at "APPS.HXC_SELF_SERVICE_TIMECARD", line 3626
 ORA-06512: at "APPS.HXC_SELF_SERVICE_TIMECARD", line 4549
 ORA-06512: at "APPS.HXC_SELF_SERVICE_TIMECARD", line 4793
 ORA-06512: at line 2
 ...etc...
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Oracle Application
2. Click on a Timecard requires approval notification in the WORKLIST section of the Oracle Application Home Page to open.

Cause

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