How To Change The Organization On The Service Request Created By Wrong Default Organization ID ?

(Doc ID 1961960.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

In CRM Service:

Is it possible to update the ORG_ID of a Service Request after its creation?
 

Solution

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