PO Having Quantity 1 Received and Delivered twice / Quantity Received Greater Than Quantity Ordered / Receiving Control Tolerance is Ignored (Doc ID 1963448.1)

Last updated on JUNE 20, 2024

Applies to:

Symptoms

Find Standard Purchase Order PO 1234 is having 1 quantity for a line and received 2. Receipt Amount is Greater Than Ordered Amount.

It is Expected quantity received to not be superior to quantity ordered / that there be no excess receiving since Receiving Control Tolerance percentage is 0.

Steps
The issue can be reproduced at will with the following steps:

. Navigate to  Receiving Options form
For the Inventory Organization
Over Receipt Action Reject
Over Receipt Tolerance  0%

. Navigate to Purchase Order Summary form / Shipments tab
For PO Number 1234
Quantity = 1
Quantity Due = 0
Quantity Received = 2

At distribution level
Quantity = 1
Quantity Ordered = 1
Quantity Delivered = 2

Changes

Cause

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