Cancellation is not qualified at this point. Quantity "0" is not allowed
(Doc ID 1963461.1)
Last updated on SEPTEMBER 20, 2017
Oracle Order Management - Version 12.1.3 and later Information in this document applies to any platform.
Following Error message faced while trying to cancel sales order line in status awaiting shipping:
Cancellation is not qualified at this point. Quantity "0" is not allowed for a booked order if not cancellation. Please delete the line instead or change the processing constraint setup to qualify the cancellation.
This issue occurred for all awaiting shipping or a waiting return lines
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