Cancellation is not qualified at this point. Quantity "0" is not allowed
(Doc ID 1963461.1)
Last updated on FEBRUARY 01, 2023
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Following Error message faced while trying to cancel sales order line in status awaiting shipping:
Cancellation is not qualified at this point. Quantity "0" is not allowed
for a booked order if not cancellation. Please delete the line instead or
change the processing constraint setup to qualify the cancellation.
This issue occurred for all awaiting shipping or a waiting return lines
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |