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No Workflow Associated With Open Sales Order Header or Lines (Doc ID 1963524.1)

Last updated on FEBRUARY 27, 2023

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find that there is no workflow associated with open sales order header or lines.

This can cause the Interface trip stop to complete with a warning when trying to interface a shipment to Order Management.

The ITS log will shows the following error:

Error msg: ORA-20002: 3133: Activity instance 'SHIP_LINE' is not a notified activity for item 'OEOL/6846891'.
in Package OE_Delayed_Requests_PVT Procedure Process_Request_Pvt
...
Failed to interface Batch xxxxxx to Order Management because API interface_header_to_OM failed

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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