Receipt Transactions Summary Form Displaying Unrelated Attachments (Doc ID 1963699.1)

Last updated on FEBRUARY 21, 2019

Applies to:

Symptoms

On : 12.1.3 version, Receiving Functions

ACTUAL BEHAVIOR
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Opened up the attachments form. Hundreds of attachments are retrieved but only 1 is related to this receipt, and it is found at the very bottom of the list.

EXPECTED BEHAVIOR
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Clicking the attachments icon or selecting the 'View attachments' option from the tool-bar of 'View receiving transactions' form should only return related attachments files.

STEPS
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The issue can be reproduced at will with the following steps:
1. In Inventory, queried up a receipt.
2. Selected receipt line for item XXXXX and appended an attachment.
3. Saved to complete receipt of line
4. Confirm that the attachment was appended to receipt line.
5. Processed the Receiving Transaction (delivery).
6. Query up the Receiving Transaction Summary, attached exists.
7. Opened up the attachments form. Hundreds of attachments are retrieved but only 1 is related to this receipt, and it is found at the very bottom of the list.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use correct attachment.

Changes

Cause

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