Understanding the Default Resource ID in Relation to the created_by and last_updated_by Records Created when an Email is Auto-Processed into a Service Request in Email Center. (Doc ID 1963904.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Email Center - Version 12.0.6 and later
Information in this document applies to any platform.

Goal

The goal of the document is to Understand the Default Resource ID in Relation to the created_by and last_updated_by Records Created when an Email is Auto-Processed into a Service Request in Email Center.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms