My Oracle Support Banner

Internet Explorer(IE) Throws the Error "The Current Compatibility Setting Is Not Supported" When Accessing Organization Chart (Doc ID 1964936.1)

Last updated on MARCH 01, 2021

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.
This note provides a brief overview of .

Symptoms

Problem Statement:

When accessing Organization Chart in Self Service Human Resources(SSHR) using Internet Explorer(IE) 9, 10, or 11, the following error occurs.

The current compatibility setting is not supported. Disable Compatibility View before running this web page.

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1. Disable the compatibility view setting in IE (Uncheck the compatibility view setting or no website added in the setting).
  2. Log in to EBS using IE version 9, 10, or 11.
  3. Select responsibility  "Manager Self-Service" and open the Organization Chart.
    (N) Talent Profile
  4. Error popup window is displayed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.