Personalization : Customer Web Page Error when Saving an Update to a Customer - You Have Encountered An Unexpected Error
(Doc ID 1965175.1)
Last updated on OCTOBER 10, 2024
Applies to:
Oracle Receivables - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, Customers Module
You are attempting to update a customer and while saving the changes, you receive the following error:
ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance when saving
Steps to Reproduce:
Responsibility: Receivables
Navigation: Customer > Query an existing Customer
Attempt to update details and Save
Cause
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In this Document
Symptoms |
Cause |
Solution |