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Personalization : Customer Web Page Error when Saving an Update to a Customer - You Have Encountered An Unexpected Error (Doc ID 1965175.1)

Last updated on MAY 15, 2018

Applies to:

Oracle Receivables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Customers Module

You are attempting to update a customer and while saving the changes, you receive the following error:

ERROR
-----------------------
You have encountered an unexpected error. Please contact the System Administrator for assistance when saving


Steps to Reproduce:
Responsibility:  Receivables
Navigation:  Customer > Query an existing Customer
Attempt to update details and Save

Cause

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