My Oracle Support Banner

Spares Management: Duplicate Part Requirement Using Task Template (Doc ID 1965552.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Spares Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Spares Logistics

ACTUAL BEHAVIOR
---------------
Part requirement line is being duplicated if task is created using Task Template.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Task Template Group.
2. Add Task template in Task Template Group.

3. Create Task Parts for a Product.
4. Add Parts in Define parts window.
5. Create service request.
6. Add task by using above created template.
7. Navigate to Parts Requirement.
Notice that duplicate part requirement is created.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.