PO Automatically Closed Without Billing Completed
(Doc ID 1966373.1)
Last updated on AUGUST 01, 2023
Applies to:
Oracle Purchasing - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Purchase Order
ACTUAL BEHAVIOR
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PO closure status is not correct. PO is getting closed without any billing activities, in the following scenario. And Invoice close tolerance is 0 .
EXPECTED BEHAVIOR
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PO should not be closed when there is no/partial billing activity.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create and approve PO. Ensure Receive and Invoice close tolerance is 0
2. Partially receive the quantity.
3. Close the PO manually.
4. Now do the negative correction on receipt.
5. PO is re-opened automatically. (check the PO action history)
6. Now again perform the positive correction on receipt for remaining quantities. (Ensure received quantity is equal to PO ordered quantity).
7. Check the PO status. It is closed now.
But there is no billing done on this PO.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |