The Driver 'Compatibility Rules' are not Being Considered During 'Optimize Driver Assignments' Action (Doc ID 1981855.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

A Power Unit is configured with Remarks. A Shipment is also created with Remarks that don't match the values of the Power Unit's remarks. When running the Assign Driver action, the driver associated to this power is correctly not selected for assignment. However, when the 'Optimize Driver Assignments' action is executed on the shipment, the driver associated to this power is assigned successfully, where it is expected to fail.

Example:

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Data Setup:

1. Create two Remark Qualifiers:

SUPPORTED EQUIPMENT
PERMITTED STATES

2. Create Two Power Units:

POWER_1 (with WI/28_FT_DRY_VAN remarks)
POWER_2 (with GA/48FT_DRY_VAN remarks)

3. Create two Drivers one for each power

DRIVER_1
DRIVER_2

4. Create Order Release

My_Order_Release

5. Plan the order onto shipment: 10208 (added Remarks: FL/28FT_DRY_VAN - i.e. different from power units)

Replication Steps:

1. Navigate to Shipment Management -> Shipment Management -> Buy Shipments
2. Search for Shipment: 10208
3. Actions -> Fleet Management -> Fleet Unassign -> Driver
4. Actions -> Fleet Management -> Assign Driver
5. Click OK on popup
6. Select "More Options"
7. Enter Driver Saved Query: My_Drivers
8. Click "Show Options"

Notice that this returns with "No Options Found". This is expected since the Shipment remarks don't match either of the Power remarks. Close the popup window

9. Repeat steps 4-8, but this time on "Assign Driver to Shipment - Override Criteria" screen, expand section "Power Unit Remark Qualifiers to Ignore" and check both boxes for each remark (i.e. ignore the remark constraints)

Notice that this presents options. This proves that the drivers remarks do not match, but otherwise the drivers can do the shipments. Close the popup window without clicking OK

10. Actions -> Fleet Management -> Assign -> Optimize Driver Assignments
11. Enter Driver Saved Query: My_Drivers
12. Click OK

Notice that shipments was assigned driver. It was expected to fail, due to the remarks not matching (as with step 8 above)

Cause

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