View Result In Journals Taking Long Time And Completed With Error "message Cannot Be Displayed" (Doc ID 1990401.1)

Last updated on DECEMBER 04, 2015

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version,

With the journal with the high volume of lines when press Export button in
the Budgetary Control View Results Page , We receive error internal server
Error 500.
ERROR
-----------------------

500 Internal server error
The server encountered an internal error or misconfiguration and was unable
to complete your request.

reproduced the case with more debug and this is due to error :


EXCEPTION:[MODULE_UNKNOWN]:java.lang.reflect.InvocationTargetException
              at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

Caused by: java.lang.StackOverflowError
              at
sun.text.normalizer.NormalizerBase.findNextIterationBoundary(NormalizerBase.ja
va:1336)
              at
sun.text.normalizer.NormalizerBase.next(NormalizerBase.java:1436)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. login
2. General Ledger responsibility >>> Journal >>> entry then click in view results >> export


Cause

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