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View Result In Journals Taking Long Time And Completed With Error "message Cannot Be Displayed" (Doc ID 1990401.1)

Last updated on JANUARY 16, 2021

Applies to:

Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

For journala with high volume of lines, when pressing Export button in the Budgetary Control View Results Page ERROR500 as below is displayed.


ERROR
-----------------------
500 Internal server error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Reproduced the case with more debug and this is due to error:



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login
2. General Ledger responsibility > Journals > Enter > Enter data and check/reserve funds, then click View Results button > Export


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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