Depot Repair: Apply Button In Customer Support Page Link From The Service Request Number In Depot Gives Error
(Doc ID 1992237.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to update the Status of a Service Request by clicking on the Service Request number link in Depot Repair the following error occurs:
Error
Message not found. Application: CS, Message Name: CSZ_REQD_PARAM_NOT_FOUND
Steps To Reproduce
- Open the Repair Orders page through Depot Repair responsibility
- Search for an open Service Request
- Double click on the SR number to open the Customer Support Page
- Change the status (or any other field)
- Click on button Apply
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |