Depot Reapir - Apply Button In The Customer Support Page Link From The Service Request Number In Depot Gives Error

(Doc ID 1992237.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.


On :  12.1.3 version, Create Service Request

When attempting to update status of service request by clicking on the Service Request number link in Depot Repair the following error occurs.


Message not found. Application: CS, Message Name: CSZ_REQD_PARAM_NOT_FOUND

Steps To Reproduce

  1. Open the Repair Orders page through Depot Repair responsibility
  2. Search for an open Service Request
  3. Double click on the SR number to open the Customer Support Page
  4. Change the status (or any other field)
  5. Click on button Apply


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms