PO Action History Records 'Forward' when Purchase Order is Forwarded after Choosing 'Approve' or 'Approve and Forward' (Doc ID 1993898.1)

Last updated on APRIL 22, 2024

Applies to:

Symptoms

On : 12.1.3 version, Approvals - Req, PO

During purchase order (PO) approval when the PO is forwarded to the next approver after choosing 'Approve' or 'Approve and Forward' in the action history it displays 'Forward'. The expected behavior is that the action history records 'Approve' or 'Approve and Forward'  would be displayed depending on the action chosen.

The issue can be reproduced at will with the following steps:
1. Create a purchase order and submit it for approval.
2. As the approver open the PO and choose 'Approve'.
3. As the approver does not have sufficient authority to approve the PO, the PO is forwarded to the next approver.
4. When checking the action history, the action history recorded 'Forward' instead of 'Approved'.

Changes

<Patch 18701804>:12.PO.B was applied.

Cause

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