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Attempting to End-Date Enrollments in Unrestricted Programs , Errors: APP-PAY-06370: You cannot create an entry past the termination rule date. (Doc ID 1994493.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.2.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to end date Unrestricted plan enrollments for an employee who has terminated, the following error occurs:

APP-PAY-06370 ERROR-You cannot create an entry past the termination rule date.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Employee has terminated on 6/18/2015.
2. Coverage and rates for plan/options in 3 different unrestricted programs end at end of the month and may vary from program to program.
3. In order to have these unrestricted enrollments end at "end of month," date track to the first of the next month since the coverage and rate start and end dates on these programs are "Event" and "1 Day Before Event"
4. In this case since termination happened on 6/18/15 we date track to 07/01/2015, go to non flex enrollment form and get to the unrestricted programs to end date the coverage in various plans.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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