Depot Repair: Cannot set the Repair Org In The Repair Order Details Screen And The profile CSD: Default Repair Organization LOV Only Has A Value Of "Unassigned"
(Doc ID 1996768.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Depot Repair - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version and later, Depot Setup
Actual Behavior
The 'CSD: Default Repair Organization' profile only has a value of "Unassigned". Additionally users are unable to select a Repair Organization in the Details Tab of the Repair Orders Screen since there are no values available.
Expected Behavior
Expect to be able to set a default in the profile and have a list of values to select in the Repair Order Details screen.
Steps To Reproduce
- Attempt to set the profile 'CSD: Default Repair Organization'
- List of values is empty except for the value "Unassigned"
- In the Repair Orders Details Screen there is no default and are no values available for selection in the 'Repair Org' field
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |