Transactions Workbench Issue: Incorrect EXTENDED_AMT in RA_CUSTOMER_TRX_LINES for Credit Memo When UNIT_SELLING_PRICE and REVENUE_AMOUNT Are Zero (0) (Doc ID 2005259.1)

Last updated on JUNE 21, 2023

Applies to:

Symptoms

When Crediting and invoice...or any line item that is a 0.00 unit price,  if you want to credit the line, it credits 100.8% rather than 100%.  This only happens on 0.00 unit price line items on it.(and EXTENDED_AMOUNT = -1)

Line with Zero amount on Unit selling price was incorrectly created with extended amount as -1.
Subsequently the data was propagated to Tax lines and GL distributions and PS.

The extended amount has to be corrected for the LINE type record and the corresponding TAX type record.

Changes

Cause

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