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Transactions Workbench Issue: Incorrect EXTENDED_AMT in RA_CUSTOMER_TRX_LINES for Credit Memo When UNIT_SELLING_PRICE and REVENUE_AMOUNT Are Zero (0) (Doc ID 2005259.1)

Last updated on JUNE 07, 2021

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

When Crediting and invoice...or any line item that is a 0.00 unit price,  if you want to credit the line, it credits 100.8% rather than 100%.  This only happens on 0.00 unit price line items on it.(and EXTENDED_AMOUNT = -1)

Line with Zero amount on Unit selling price was incorrectly created with extended amount as -1.
Subsequently the data was propagated to Tax lines and GL distributions and PS.

The extended amount has to be corrected for the LINE type record and the corresponding TAX type record.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 5. Identify Possible Data Corruption
 Still Have Questions?
References

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