R12: AP/FND: Users Are Not Able to Download Oracle Applications Diagnostic Reports (Doc ID 2005830.1)

Last updated on DECEMBER 18, 2015

Applies to:

Oracle E-Business Suite Diagnostics - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Users Are Not Able to Download Oracle Applications Diagnostic Reports

Symptoms

After generating diagnostic report, users are able to view the report but not able to download report.

This issue happens specifically for the following diagnostics reports:

1. Application: Payables --> Invoice --> Invoice Data
2. Application: Payables --> System Snapshot --> RDA

The issue can be reproduced using the below steps:


1. Navigate to Applications Diagnostics Responsibility

2. Select Application  --> Payables --> Invoice --> Invoice Data

3. View the diagnostic report.

4. Click Download Report

5. Select Application  --> Payables --> System Snapshot --> RDA

6. View the diagnostic report.

7. Click Download Report

Changes

 NONE

Cause

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