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Create/Update Asset in Define Asset Number Form (EAMFANDF) Throws Insert/Update procedure failed with the following error message (Doc ID 2009497.1)

Last updated on OCTOBER 05, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In Define Asset Number form (EAMFANDF), when attempting to create/update an Asset Number, the following error is thrown and no other information message is displayed

Insert procedure failed with the following error message:
Update procedure failed with the following error message:


The issue can be reproduced at will with the following steps:
1. [R] Enterprise Asset Management
1. [N] Assets -> Asset Number -> Asset Numbers
2. Enter details -> Save -> Error


Cause

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In this Document
Symptoms
Cause
Solution
References


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