Create/Update in Define Asset Number Form (EAMFANDF) Throws Insert/Update procedure failed with the following error message (Doc ID 2009497.1)

Last updated on MAY 21, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

In Define Asset Number form (EAMFANDF), when attempting to create/update an Asset Number, the following error occurs and no other message is displayed

Insert procedure failed with the following error message:
Update procedure failed with the following error message:


The issue can be reproduced at will with the following steps:
1. [N] Assets -> Asset Number -> Asset Numbers
2. Enter details -> Save -> Error


Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms