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When Completing A Credit Memo, Receive Error APP-AR-11491:The Sales Credits For Line 1 Must Equal The Line Amount (Doc ID 201095.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Receivables - Version 11.5.6 and later
Information in this document applies to any platform.

Symptoms

When completing a credit memo, receive error:

APP-AR-11491:The Sales Credits For Line 1 Must Equal The Line Amount

Profile Option, AR:Transaction Batch Source, is set to Manual-Other
System Option, Require Salesperson is checked

Cause

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