When Completing A Credit Memo, Receive Error APP-AR-11491:The Sales Credits For Line 1 Must Equal The Line Amount
(Doc ID 201095.1)
Last updated on AUGUST 11, 2023
Applies to:
Oracle Receivables - Version 11.5.6 and laterInformation in this document applies to any platform.
Symptoms
When completing a credit memo, receive error:
APP-AR-11491:The Sales Credits For Line 1 Must Equal The Line Amount
Profile Option, AR:Transaction Batch Source, is set to Manual-Other
System Option, Require Salesperson is checked
Cause
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