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UPK: Knowledge Center Login Displays A System Configuration Error and UPK Is In A Disconnected State (Doc ID 2015025.1)

Last updated on DECEMBER 17, 2019

Applies to:

User Productivity Kit - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

Accessing Knowledge Center results in the following error message:   "System configuration error"
 
The issue can be reproduced with the following steps:

1: Attempt to log into KCenter

2. Launch UPK Developer and the following error message maybe seen: "An unsecured or incorrectly secured fault was received from the other party. This error may be caused if the client and server system times are more than 5 minutes apart, excluding time zone differences. Check the clock settings on both the client and server."

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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