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How To Resolve 'Task Errored Out While Processing' Error During LPN Putaway Drop (Doc ID 2015680.1)

Last updated on JULY 08, 2020

Applies to:

Oracle Warehouse Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

This document provides the detailed instructions for fixing "Task Errored Out While Processing" error during Putaway or Manual Putaway Drop of LPN in Mobile. This issue occurs in WMS organizations when users attempt to putaway LPN which Resides in Receiving


ERROR
---------------
Task Errored Out While Processing

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to: MWA > Whse Mgmt > Tasks > Directed Tasks > Directed Move > Move any LPN
2. Enter LPN to be dropped.
3. Confirm the Subinventory/ Locator
4. Click Done. Notice the error Task Errored Out While Processing


Please use this document in the following order:

A. Identification Scripts: This will confirm if you are having LPN's with this data corruption.
B. Verifying your file versions: This will allow you and Support to confirm if you are already using a known fixed version.
C. Root Cause Analysis. It shows all the relevant information about this issue Root Cause.
D. Steps to Resolve. It will provide steps for fixing the Error.

Solution

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In this Document
Goal
Solution
  A -  Identification Scripts
 Scenario-1: Subinventory/Locator Mismatch between Move order lines and LPN in Receiving
 Scenario-2: Missing RCV Supply Record for LPN in Receiving
 Scenario-3: Subinventory/Locator Mismatch between RCV Supply and LPN in Receiving
  B -  Root Cause Analysis.
 1. There are currently no identified root causes for this issue.
 2. New Root- Causes? 
  C - Step to Resolve.
 Scenario-1: Subinventory/Locator Mismatch between Move order lines and LPN in Receiving
 1-Apply Patch to get LPN Unload  Feature:
 2-Perform LPN Unload
 Scenario-2: Missing RCV Supply Record for LPN in Receiving
 1-Run datafix script
 2-Apply Patch to get LPN Unload  Feature:
 2-Perform LPN Unload
 Scenario-3: Subinventory/Locator Mismatch between RCV Supply and LPN in Receiving
 1-Apply Patch to get LPN Unload  Feature:
 2-Perform LPN Unload
References

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