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Release XML Fails When Using an Automation Agent to Create a Shipment on Event Order Release Insert or Manual Order Release fails to plan with error - "Packing Solver Returns Incomplete Solution" (Doc ID 2019687.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 6.0 and later
Information in this document applies to any platform.


When using an Automation Agent to create a Shipment on Event "Order Release Insert", The Order Release transaction is failing.  Release xml fails with error:


The issue can be reproduced at will with the following steps:

Using an Agent to create Shipment on Order Release Insert Event:

  1. Import Order Release XML.
  2. Observe that Order Release transaction is failing.


  1. Manually create Order Release.
  2. Attempt to Plan Order Release to a shipment.
  3. Observe that plan fails.



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