IR/ISO transactions stuck in Inventory Transactions Interface: Receiving Transaction Manager Returned An Error While Processing the record with Interface Id XXXXXX.

(Doc ID 2027633.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On release 12.1.3:

For some internal sales orders the Int Order Intr Ship transactions are stuck in the Inventory Transactions Interface (table MTL_TRANSACTIONS_INTERFACE) with the following error:

 

STEPS
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The issue only happened for some internal sales orders and cannot be reproduced at will.

Cause

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