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No Details in FYI Notifications when Phone Numbers are Deleted in Self-Service(SSHR) (Doc ID 2029513.1)

Last updated on DECEMBER 11, 2023

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


Problem Statement:

FYI Notification not showing the details when deleting the phone number.


Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Login with Employee Self-Service responsibility and go to Personal Information.
  2.  Delete the phone number and submit for approval.
  3.  Login with FYI notification recipient.
  4.  No detail information printed.



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