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How to Make Charge Lines Created from Debrief ( Using 'Auto Generate Button') to change to 'Actual' from 'In Progress' and Status from 'New' to 'Submitted'? (Doc ID 2029780.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.


After create Charge lines from Debrief through 'Auto Generate button', how to make them charge from 'In Progress' to 'Actual' and status from 'New to 'Submitted'?


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