ITS completes with error Activity Instance SHIP_LINE is not a Notified Activity, Multiple Delivery Details Exist (Doc ID 2030732.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Shipping Execution - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to interface a delivery to Order Management,  the following error results:

SQL ERROR MESSAGE FOR WHEN OTHRES:ORA-20002:  3133: Activity instance 'SHIP_LINE' is not a notified activity for item 'OEOL/xxxxxxx

On reviewing the HTMomse report,  see that there are two delivery details for the problematic order line (line_id is referenced in the error message above),  and that the full ordered quantity is shipped on the delivery detail that is fully interfaced.

Cause

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