Ex-Employee Registration Fail - You are not an iRecruitment Registered User (Doc ID 2032666.1)

Last updated on JULY 12, 2016

Applies to:

Oracle iRecruitment - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Candidate Self Service

When attempting to register as an ex-employee and after entering newly generated password,
the following error occurs.

ERROR
-----------------------
Error: You are not an iRecruitment Registered User


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Navigate to Ex-Employee link:  "If you have previously worked....click here"
2. Enter all details into the Ex- Employee Registration Form

3.  Get confirmation message: Thank you for registering . You will receive an email shortly which contains your new password

4. Enter Email and new Password

Get:

Error. You are not an iRecruitment Registered User

Cause

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