Workflow Action "QUESTION" and "ANSWER" Not Translated

(Doc ID 2032815.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 to 12.1.1 [Release 12.1]
Oracle Self-Service Human Resources - Version 12.2 and later
Information in this document applies to any platform.
This note provides a brief overview of .

Symptoms

Problem Statement:

When viewing the Action History in the session language other than English, action values "QUESTION" and "ANSWER" are not translated in the Workflow History.


Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1. Submit a transaction that requires approval (Absence Management, Change Pay, Personal Information...etc) in Self Service Human Resources(SSHR).
  2. Login as approver and request for more information in the notification(Workflow action = Question).
  3. Login as employee and respond to the notification (Workflow action = Answer).
  4. Login with Workflow Administrator and check the Action History. Actions are displayed as "QUESTION" and "ANSWER", which are supposed to be translated in the session language.

 

Cause

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