MSS Change Manager - Error Message For Future Dated Change Shows Incorrect Employee Name (Doc ID 2033183.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP6 version, Assignment,Term,Pay,ChgMgr,LOA

Using Manager Self Service, Change Manager functionality when using 'Reassign Direct Reports to a New Manager' functionality against a Direct Report who has a future dated change the error message which is displayed by default (we do not allow future dated changes - profile set to Stop with Error) to advise that the change cannot be made the employee name displayed in the error message text is not the current date-tracked name of the employee but one which was used in 2008.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

PROD Issue being encountered.

Responsibility: KCC Manager Self-Service Manager Self-Service
Menu: Change Manager
Functionality not working on page: Reassign Direct Reports to a New Manager

Data Scenario.
Direct Report has had a name change in the past (in this case the employee got married)
Direct Report has a future dated change (in this case future termination)

Steps to recreate

    1. On Change Manager: Hierarchy page select an employee who is a manager who has a Direct Report meeting the data scenario above
    2. Enter an Effective Date before the Future Dated Change
    3. In the Reassign Direct Reports to a New Manager use the 'Assign to All' functionality
    4. Select the Next button to go the the Change Manager: Review page
    5. Data Validation error message 'There are future-dated changes....' displayed showing the incorrect employee name (name not correct for Effective Date entered for transaction)


This is not the only employee it is happening for.


Cause

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