Performance Issue when Importing Credit Memo Using AutoInvoice or Applying Credit Memo to an Invoice in Transaction Workbench
(Doc ID 2033242.1)
Last updated on DECEMBER 14, 2017
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
When running AutoInvoice Import Program to import a credit memo (With the column REFERENCE_LINE_ID is populated in interface table), or when creating a credit memo to be applied to an invoice, the program/form hang and never end
Tkprof shows the following query as the cause of the issue:
and cm.customer_trx_line_id = :cm_cust_trx_line_id
The log file might show the following as the last line, which is where it is hanging:
arccmm() cust_trx_id: 0 cust_trx_line_id: 0 request_id: 22727796
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|1. Bug Summary|
|2. Fixed Files|
|3. Recommended Patches|
|4. Solution Steps|
|Still Have Questions?|