12.2 - Login Error 'You have encountered an unexpected error. Please contact the system administrator' With 'java.lang.NullPointerException at _pages.__oaerrorpage._jspService(__oaerrorpage.java:625)' In Oacore Logs (Doc ID 2034372.1)

Last updated on JUNE 16, 2017

Applies to:

Oracle Applications Framework - Version 12.2.3 to 12.2.4 [Release 12.2]
Oracle E-Business Suite Technology Stack - Version 12.2.3 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.
***Checked for Relevance on 26-JAN-2017***

Symptoms

E-Business Suite 12.2.3 and above

Oacore managed server log (and out files) contain the following error messages:

 

  

 

Changes

 The error usually occurs after applying <Patch 19858552>:R12.FWK.C.

Cause

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