Work Confirmation Keeps Returning In Error Related to Quantity ordered plus tolerance (Doc ID 2035245.1)

Last updated on JULY 19, 2023

Applies to:

Symptoms

On : 12.1.3 version, Services Procurement

Work Confirmation keeps returning in error

We are processing a Work Confirmation for an amount that should be available to work confirm. however the system keeps returning an error that the amount is not available.

ERROR
-----------------------
Error: Quantity 13650 is greater than 13649.999999999999, Quantity ordered plus tolerance

STEPS TO REPRODUCE
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a complex service PO for $35,000
2. From the iProcurement responsibility – create a work confirmation
3. Select the pay item
4. Create this for $25000
5. Run Receiving Transaction Processor
6. Approve Work Confirmation
7. Correct the work confirmation
8. Correct the amount to 11688.46
9. Create a 2nd work confirmation for 10,000
10. Run Receiving Transaction Processor
11. Approve Work Confirmation
12. Correct the 2nd work confirmation to $9661.54
13. Create 3rd work confirmation for the remaining amount on PO $13650.
14. The work confirmation gets an error status

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.