R12: AP: The Bank Account Manage Payment Documents Page Skipped Documents Shows "No skipped documents exists". (Doc ID 2036213.1)

Last updated on JUNE 11, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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The Bank Account Manage Payment Documents Skipped Documents page does not list payment documents that were skipped during the payment process.

Shows "No skipped documents exists" message.

EXPECTED BEHAVIOR
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The Bank Account Manage Payment Documents Skipped Documents should list payment documents that were skipped.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to the Payables responsibility.
2. (N) Payments> Quick Payments.
3. Find the Bank account and the Payment Profile for which you want to issue a payment.
4. In the Document Number field document number the last document used is 5600. Change the document number to 6001.
5. Save.
6. Go to the Cash Management responsibility
7. (N) Setup>Bank Accounts
8. Click on Manage Payment Documents tab.
9. Click the Skipped Documents icon for the payment document name that was used and the following message appears:
No skipped documents exists.

Changes

Cause

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