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DSO - Days Sales Outstanding Is Showing Up Blank On The Case Folder (Doc ID 2038244.1)

Last updated on OCTOBER 04, 2022

Applies to:

Oracle Credit Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Data Summary and Data Points

ACTUAL BEHAVIOR
-----------------------------
In the Case Folder for Credit Score, Days Sales Outstanding (DSO) is showing up Blank.

EXPECTED BEHAVIOR
-----------------------------
DSO should show appropriate value. In case of 0 or Null, it should show up as 1.

STEPS
-----------
The issue can be reproduced at will with the following steps:
1. Create a Case Folder at Account Level
2. Observe that DSO is showing up Blank in Analysis Tab under Credit Score
3. This is after application of latest patch 17355113:R12.OCM.B, which provides ARCMGDPB.pls - 120.31.12010000.17


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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