DSO - Days Sales Outstanding Is Showing Up Blank On The Case Folder
(Doc ID 2038244.1)
Last updated on AUGUST 07, 2024
Applies to:
Oracle Credit Management - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Data Summary and Data Points
ACTUAL BEHAVIOR ----------------------------- In the Case Folder for Credit Score, Days Sales Outstanding (DSO) is showing up Blank.
EXPECTED BEHAVIOR ----------------------------- DSO should show appropriate value. In case of 0 or Null, it should show up as 1.
STEPS ----------- The issue can be reproduced at will with the following steps: 1. Create a Case Folder at Account Level 2. Observe that DSO is showing up Blank in Analysis Tab under Credit Score 3. This is after application of latest patch 17355113:R12.OCM.B, which provides ARCMGDPB.pls - 120.31.12010000.17
Changes
Cause
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