My Oracle Support Banner

Maps (eLocation) Failing to Display (Doc ID 2039298.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.3.4 and later
Information in this document applies to any platform.

Symptoms

Maps are not displaying when mapping shipments, or showing driving directions.


To reproduce, navigate to Shipment Mgr, select Shipment and run any of the Maps actions:


(1) Shipment Management > Maps > Map Shipments
(2) Shipment Management > Maps > Show Driving Directions

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.