R12: AP: Invoices On Qty Rec Hold With Qty Billed Showing Many Decimals
(Doc ID 2039320.1)
Last updated on JANUARY 16, 2024
Applies to:
Oracle Payables - Version 12.1.1 to 12.2.4 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
It is observed that invoices matched to Purchase Orders (PO) with multiple distributions per shipment line can get these holds applied upon validation:
- Qty Rec (Quantity billed exceeds quantity received)
- Quality (Quantity billed exceeds quantity accepted)
In reviewing the Holds tab, the Qty Billed value shows many decimals more than the Qty Received.
It is expected that invoices should not go on hold.
Rough steps to reproduce
1. Created the invoice, match to the Purchase Order shipment line/s with multiple distributions.
2. Validate the invoice; it goes on hold with the symptoms mentioned above.
Because of the issue there are delays in paying invoices.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |