My Oracle Support Banner

R12: AP: Cancel Checkbox Is Grey For No Cancelled Invoice (Doc ID 2039492.1)

Last updated on APRIL 15, 2024

Applies to:

Oracle Payables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

User is unable to cancel invoice 


Steps
==========================
1. Open Invoices form (Invoices > Entry > Invoices)
2. Query an invoice.
3. Click Actions button
Note that the Cancel button is no enabled.




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.