11i: Cancel Checkbox Is Grey For No Cancelled Invoice (Doc ID 2039492.1)

Last updated on AUGUST 03, 2015

Applies to:

Oracle Payables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On : 11.5.10.2 version, Invoice Issues & MassAdd

ACTUAL BEHAVIOR
---------------
user unable to cancel invoice 

EXPECTED BEHAVIOR
-----------------------
Expect to cancel the invoice

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Payables Responsibility, Invoices->Entry
2.Action, Cancel check box is grey


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel the invoice

Cause

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