My Oracle Support Banner

Wrong Cash Account On Payment Accounting When Payment Clears Is Selected (Doc ID 2039516.1)

Last updated on JUNE 23, 2019

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 Accounting Issues in AP
ACTUAL BEHAVIOR
---------------
After upgrade to R12.1.3, Payment Accounting still use the cash clearing account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade to 12.1.3.  (Payment Clears Is Selected For Payable Options)
2. Empty the Cash Clearing Account For Bank Account controls and Account Access Option.
3. Create Accounting for Payment.
4. Cash Clearing Account is used for payment accounting entry.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create accounting correctly for the Payment.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.