Invoice RefNum Set to "One, Updates" is Adding Duplicate RefNum Instead of Updating Existing Value (Doc ID 2041421.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transportation Management - Version 6.2.3 to 6.3.1 [Release 6.2 to 6.3]
Information in this document applies to any platform.

Symptoms

A invoice includes a RefNum with a current value. This Refnum Qualifier is defined as "One, Update".

A XML of type GenericStatusUpdate or Payment is created to update an INVOICE and includes the above RefNum Qualifier with a new Value. When the XML is processed, it is found that a new RefNum row is created for the same RefNum Qualifier, therefore creating a duplicate. The existing RefNum row (with original value) remains along with a new row for the same RefNum with the value included on the XML.

It was expected to have the XML update the value of the existing refnum, instead of creating a duplicate.

Cause

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