Some Event Based Alerts Not Showing Up In Alert->Request -> View (Doc ID 2041444.1)

Last updated on AUGUST 07, 2015

Applies to:

Oracle Alert - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.2.4 using Oracle Alert:
some Event based Alerts Concurrent Requests not showing up in Alert->Request -> View,
but the alerts are sending out emails as expected and requests are completing normally.

The issue can be reproduced at will with the following steps:
1. Query for Event Alert Request. 

The issue has the following business impact:
Due to this issue, users cannot view Event Alert requests.

Cause

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