Cannot Create Supplier: This Record In Table HZ_PARTIES Cannot Be Locked As It Has Been Updated By Another User (Doc ID 2042418.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Supplier SupReports Merge Emp

Cannot Create Supplier

On saving, the message appears: This record in table HZ_PARTIES cannot be locked as it has been updated by another user.

ERROR
-----------------------
"This record in table HZ_PARTIES cannot be locked as it has been updated by another user"




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Payables responsibility
2. Go to Suppliers > Create supplier
3. While trying to create a Standard Supplier, the following error occurs:

"This record in table HZ_PARTIES cannot be locked as it has been updated by another user"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create suppliers.

Cause

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